February 2, 2012

The Experience of People

Tom DeLong
Attended a dinner meeting provided by the New England Society for Applied Psychology last nite. The speaker was Tom DeLong from the Harvard Business School. Tom had an energetic and interactive style of presenting which was fun, and he based his presentation on the usual HBS case-based style of teaching which centered on succession planning in a professional services firm.  

There were a number of interesting tidbits but what seemed to resonate most, were the 3 questions he posed as being most relevant for people like us who work with high-achieving professionals:
  1. How do people experience you;
  2. How do you experience people; and (most importantly)
  3. How do people experience themselves when they are with you.